Last updated: April 3, 2026

1. Introduction

This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our platform to purchase data, airtime, or pay bills. By using this website or mobile application, you agree to the terms outlined in this Privacy Policy.

We are committed to complying with the Nigeria Data Protection Act (NDPA) 2023 and maintaining the confidentiality and integrity of all user information.

2. Information We Collect

We collect the following categories of information to provide and improve our services:

• Personal Information: Full name, email address, phone number, and account details provided during registration or checkout.
• Transaction Information: Payment history, bank references, wallet transactions, and purchase records.
• Technical Information: IP address, browser type, device type, and usage patterns collected automatically through cookies or analytics tools.
• Verification Data: In some cases, we may request ID or proof of ownership for verification in line with CBN/KYC requirements.

3. How We Use Your Information

Your data is collected and used for the following purposes:

• To process transactions (airtime, data, bills, etc.) and deliver purchased services.
• To manage your account, including wallet balance and transaction history.
• To improve our website, services, and customer experience.
• To communicate with you regarding updates, support, promotions, or account alerts.
• To detect, prevent, and report fraud, unauthorized access, or illegal activities.

4. Data Sharing and Disclosure

We do not sell or rent your personal data to third parties. However, we may share information with:

• Service providers: Network operators (MTN, Airtel, Glo, 9mobile), utility companies, or payment gateways to complete your transaction.
• Regulatory authorities: When required by law, regulation, or court order (e.g., CBN, NCC, NITDA).
• Technical partners: For system hosting, maintenance, or fraud prevention under strict confidentiality agreements.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws and regulations. Transaction records may be stored for audit and compliance purposes for up to 7 years, in line with CBN requirements.

6. Data Security

We use modern security measures, including encryption, firewalls, and secure server protocols, to protect your data against unauthorized access, alteration, or loss. However, no online platform can guarantee absolute security, and you are encouraged to protect your login credentials at all times.

7. Cookies and Tracking

Our website uses cookies and similar technologies to enhance user experience, analyze usage, and store preferences. You can modify your browser settings to reject cookies, but some site features may not function properly as a result.

8. Your Rights

In accordance with the Nigeria Data Protection Act (NDPA) 2023, you have the right to:

• Request access to the personal data we hold about you.
• Request correction or deletion of inaccurate or outdated data.
• Withdraw consent for data processing (where applicable).
• Report misuse of your data to the Nigeria Data Protection Commission (NDPC).

To exercise any of these rights, please contact us through the details provided below.

9. Third-Party Links

Our platform may contain links to external websites or apps. We are not responsible for the privacy practices or content of such third-party sites. Please review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. Updates will be posted on this page with a new "Last Updated" date. Your continued use of the platform constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions, complaints, or requests regarding this Privacy Policy or our data practices, please contact us at:

support@phasahatech.com.ng or through our customer care channels available on the website.