Last updated: April 3, 2026

1. Acceptance of Terms

By accessing or using this website or mobile service, you agree to be bound by these Terms and Conditions, our Privacy Policy, and any other guidelines or rules applicable to the services we provide. If you do not agree, please do not use this platform.

2. Description of Service

This platform offers digital payment solutions, including data bundle purchases, airtime top-ups, electricity bill payments, and cable TV subscriptions across major Nigerian service providers. We operate as a third-party vendor facilitating transactions between users and network operators or billers.

While we aim to deliver services instantly and accurately, delivery times may occasionally vary due to network or system downtime from service providers. We shall not be held liable for such delays.

3. User Responsibilities

• You must be at least 18 years old to use this service.
• You are responsible for maintaining the security and confidentiality of your account credentials.
• You agree to provide accurate and up-to-date information when creating an account or completing a transaction.
• You must not use this platform for fraudulent, illegal, or malicious purposes, including unauthorized card usage or reselling of services without permission.
• Users are responsible for verifying transaction details before payment confirmation, as all transactions are processed automatically.

4. Payments and Refund Policy

All payments made on this platform are final and non-refundable once successfully processed. However, if a transaction fails due to a confirmed system or service error (for example, debit without value delivery), a refund or service reprocessing will be initiated after proper verification.

Refund claims must be reported within 24 hours from the time of the transaction, accompanied by proof of payment (such as transaction reference or bank debit alert). Refunds, if approved, will be processed within 1–5 business days.

5. Pricing and Service Availability

Service prices and available plans are subject to change without prior notice. We reserve the right to adjust pricing or suspend services temporarily in response to changes from network providers or regulatory directives.

6. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal data in accordance with the Nigeria Data Protection Act (NDPA) 2023. Information you provide is used solely for transaction processing and account management. Please refer to our Privacy Policy for more details.

7. Limitation of Liability

We are not liable for any indirect, incidental, special, or consequential damages resulting from your use of this service, including but not limited to loss of funds, data, profits, or goodwill. Our total liability, in any case, shall not exceed the value of the specific transaction in dispute.

8. Suspension or Termination

We reserve the right to suspend or terminate any user account found to be involved in suspicious, fraudulent, or abusive activities without prior notice. Such actions may also be reported to relevant financial or law enforcement authorities.

9. Changes to Terms

We may update or modify these Terms and Conditions at any time without prior notice. Updates will take effect immediately upon publication. Continued use of the service constitutes acceptance of the revised terms.

10. Governing Law

These Terms and Conditions are governed by the laws of the Federal Republic of Nigeria. Any disputes arising from the use of this platform shall be resolved under the jurisdiction of Nigerian courts.

11. Contact Information

For inquiries, complaints, or technical support, please contact us via email at support@phasahatech.com.ng or through our customer care channels available on the website.